Very friendly place nice to see this for copart.
I brought a car with a full tank of fuel and came and to seen the car on Thursday showing a full tank of fuel came to collect it the following Monday with the fuel light on . They have thief's that work there
Staff here are very pleasant, that's the office and yard staff. They are efficient and usually waiting time is short.
WARNING - Buy at your own risk... cars may be listed as UNRECORDED but even if it transpires after that the vehicle is a Cat C/D - S/N COPART WILL HIDE BEHIND THEIR Ts & Cs in order not to refund you and take the car back and leave you- the innocent consumer who has purchased the car in good faith as well as PAYING COPART A SERVICE FEE, LOADING FEE ETC to take the loss and accept it!THEY TURN OVER MULTI MILLIONS OF s but cannot even admit their error even with a long term account holder and go back to the source that entered the vehicle into the auction and deal with them!AGAIN A MASSIVE RED FLAG AND A WARNING DO NOT TAKE THEIR LISTINGS OR INFO GIVEN ON VEHICLES TO MEAN ANYTHING COS PEOPLE ARE ENTERING RECORDED VEHICLES THAT HAVENT BEEN UPDATED ON HPI AND SELL IT AS UNRECORDED AND ONCE YOU BUY AND GET THE V5 AND IT TRANSPIRES THE VEHICLE IS NOW RECORDED COPART WILL HIDE BEHIND THEIR Ts & Cs AND NOT RECTIFY THEIR ERROR OR TAKE BACK THE VEHICLE THAT THEY MIS-SELL TO THEIR INNOCENT MEMBERS!!
Poor customer service. No complaints process. Poor attitude. Still waiting on a complaint call back 1 month on, and this is supposed to the be manager phoning back. Nearly 3 Weeks to deliver a car that i paid delivery for. There seems to be a poor and ignorant attitude from the manager and all the way down to agents which is a shame as there are very few agents who are actually great to deal with but the rest are an absolute shambles. The management are clearly letting this place down and need either replaced or re trained.
Copart Used and Salvage Car Auctions Whitburn is a UK Car Dealer based in Bathgate, Scotland. Copart Used and Salvage Car Auctions Whitburn is located at Cold Store, Redmill Industrial Est, 1 A705, East Whitburn, Bathgate EH47 7RJ, UK.
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